Hotels and resorts have finally reopened across the United States, but with strict COVID19 safety rules in place. While smaller hotels are coping with fewer staff and limited technology operations, upper scale hotels and resorts need to think of the …

The Information Technology Infrastructure Library (ITIL) is a comprehensive set of practices & guidelines designed for the effective and efficient implementation of IT service management in organizations.  These ITIL best practices inspired by the likes of IBM focus on automating …

The pandemic has had an enormous impact on the hospitality industry. In some areas, businesses are slowly reopening. But many potential job candidates are reluctant to return, mostly because they don’t know what to expect when they get there. Reassure …

Advaced Hospitality Technologies Inc. has been on the forefront assisting hotels ever since the coronavirus pandemic broke out. Our proficient team has helped hotels, resorts, and country clubs to maintain operations through intuitive technology management & risk assessments.  During the …

In previous blogs, we have discussed the importance of gathering customer data to deliver a better experience and to maintain your customer base. Once you have collected that data, it becomes your responsibility to protect it. A reputation for careless …

The New York Times informs in its recent article that several US states have now eased lockdowns to make way for economic activity. As the world learns to live with the virus, the first aim of businesses should be the …

Turnover is typical in the hotel and restaurant industry. Many managers and executives don’t give it a second thought. It’s merely the cost of doing business. But this can be an expensive mistake. Those who leave the company are more …

No matter how many precautions a restaurant takes when reopening dining rooms during COVID-19, many families are still not quite ready to dine-in. Instead of relying solely on standard to-go orders and limited capacity dining rooms, how else can restaurants …

Remarkable news comes from the Marriott Group as they reopen their 350 properties across China. The group reported that business travel is returning with successful reopenings leading to almost 40% occupancy rate, the BBC mentions in their article.   As we …

The implications of COVID19 lockdowns are now showing their adverse impacts on the travel and lodging sectors. Hospitality was already undergoing a massive technology transformation before the pandemic hit, and it seems it will continue at an unprecedented rate now. …