Category Archives: Blogging

Hospitality businesses are patiently waiting for the COVID19 infection to subside and for travel to begin. In the meantime asset owners have gone back to the board room to figure out new service designs for a more contactless hospitality experience.  …

Hospitality businesses are getting used to the new normal, adopting new ways to deliver services and keeping human interactions at minimum. The keywords for hoteliers right now are, “health safety.”  US hoteliers are quickly noticing the massive benefits of automation …

Many hotels have been open for a few months now amid the pandemic, and they have come up with a myriad of innovations to keep guests safe. Some new procedures are a bit cumbersome, like in-lobby temperature checks. But others …

Smartphone applications are quickly gaining popularity amongst some of the biggest hotel franchises across the world. Major franchises including the Marriott Group, Sheraton, Hilton, etc. are all integrating popular features like check-in & checkout, room service, housekeeping, and mobile room …

In March, the PCI Council instructed businesses to perform remote compliance assessments with added quality assurance checks. By May, the PCI SSC and the US chamber of Commerce alerted businesses for increased cases of “Skimming Attacks.” Significant budget cuts and …

Safely re-opening restaurants has been difficult for many owners this past summer but having the ability to seat guests outside has helped immensely. So as winter approaches and temperatures drop, many restaurant owners are dreading the loss of useable outdoor …

A large number of US hotels had already begun the transition towards a more technology assisted experience for their guests. Today the simplest of US lodging businesses feature at least three to five technology services for guests.  Guest technology services …

FOR IMMEDIATE RELEASE: 10/2/20 CONTACT: Scott Samuels, CEO, scott@horizonhospitality.com, (913) 333-3190 OVERLAND PARK, KANSAS Horizon Hospitality, the nationwide leader in executive search for the hospitality industry, was recently awarded the highest honor, Top Performing Office of 2019, by Sanford Rose …

Congratulations, you’ve created a clear and engaging job description for your open management position that gets job seekers excited to work for you! But now you have more applications than you know what to do with. While that can be …

In a discussion with financial analysts Hilton CEO, Chris Nassetta commented that “A full recovery will take time, and it could take several years to return to the hotel demand levels we experienced in 2019. But as we shift our …