Hoteliers have already predicted the winds of change with Marriott, Hilton, and other global hospitality groups automating a fair share of their in-house services. The mobile was identified, almost a decade ago, as the main driver towards more personalized and …

As hospitality recruiters, we want nothing more than to see the most qualified candidate get hired and to assist job seekers at every step. So, we’re just as frustrated as the candidate when they meet every experience requirement and pass …

In the last three months, 76% of travelers have made major changes to plans due to COVID-19. Once appealing quick weekend trips might not seem worth the trouble right now, especially if guests are hesitant to venture out and explore …

Hotels and resorts have finally reopened across the United States, but with strict COVID19 safety rules in place. While smaller hotels are coping with fewer staff and limited technology operations, upper scale hotels and resorts need to think of the …

The Information Technology Infrastructure Library (ITIL) is a comprehensive set of practices & guidelines designed for the effective and efficient implementation of IT service management in organizations.  These ITIL best practices inspired by the likes of IBM focus on automating …

The pandemic has had an enormous impact on the hospitality industry. In some areas, businesses are slowly reopening. But many potential job candidates are reluctant to return, mostly because they don’t know what to expect when they get there. Reassure …

Advaced Hospitality Technologies Inc. has been on the forefront assisting hotels ever since the coronavirus pandemic broke out. Our proficient team has helped hotels, resorts, and country clubs to maintain operations through intuitive technology management & risk assessments.  During the …

In previous blogs, we have discussed the importance of gathering customer data to deliver a better experience and to maintain your customer base. Once you have collected that data, it becomes your responsibility to protect it. A reputation for careless …

The New York Times informs in its recent article that several US states have now eased lockdowns to make way for economic activity. As the world learns to live with the virus, the first aim of businesses should be the …

Turnover is typical in the hotel and restaurant industry. Many managers and executives don’t give it a second thought. It’s merely the cost of doing business. But this can be an expensive mistake. Those who leave the company are more …