Covid19 safety rules have forced hotel owners to redesign their entire guest experience to include even less human interactions and more contactless services. The idea here is to automate selected guest touchpoints to make them more convenient and not lose …

During the COVID-19 pandemic, many people have found themselves unable to participate in some of their favorite recreational sports. But one pastime that has proven itself relatively unaffected by restrictions and social distancing measures has been golf, even seeing a …

Hospitality businesses are getting used to the new normal, adopting new ways to deliver services and keeping human interactions at minimum. The keywords for hoteliers right now are, “health safety.”  US hoteliers are quickly noticing the massive benefits of automation …

Hospitality businesses are patiently waiting for the COVID19 infection to subside and for travel to begin. In the meantime asset owners have gone back to the board room to figure out new service designs for a more contactless hospitality experience.  …

Many hotels have been open for a few months now amid the pandemic, and they have come up with a myriad of innovations to keep guests safe. Some new procedures are a bit cumbersome, like in-lobby temperature checks. But others …

Smartphone applications are quickly gaining popularity amongst some of the biggest hotel franchises across the world. Major franchises including the Marriott Group, Sheraton, Hilton, etc. are all integrating popular features like check-in & checkout, room service, housekeeping, and mobile room …

In March, the PCI Council instructed businesses to perform remote compliance assessments with added quality assurance checks. By May, the PCI SSC and the US chamber of Commerce alerted businesses for increased cases of “Skimming Attacks.” Significant budget cuts and …

Safely re-opening restaurants has been difficult for many owners this past summer but having the ability to seat guests outside has helped immensely. So as winter approaches and temperatures drop, many restaurant owners are dreading the loss of useable outdoor …

A large number of US hotels had already begun the transition towards a more technology assisted experience for their guests. Today the simplest of US lodging businesses feature at least three to five technology services for guests.  Guest technology services …

FOR IMMEDIATE RELEASE: 10/2/20 CONTACT: Scott Samuels, CEO, scott@horizonhospitality.com, (913) 333-3190 OVERLAND PARK, KANSAS Horizon Hospitality, the nationwide leader in executive search for the hospitality industry, was recently awarded the highest honor, Top Performing Office of 2019, by Sanford Rose …